Heard at AHIMA 2019

By Angela Rose – Recently, at the AHIMA Health Data and Information Conference in Chicago, I had the pleasure of presenting with my colleague Sherine Koshy, MHA, RHIA, CCS, Corporate Director of HIM at Penn Medicine, about her experience outsourcing Penn Medicine’s ROI function.

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ROI in Healthcare

By William Hyman – The usual meaning of Return on Investment (ROI) in purely financial transactions is how much money do you get back for the amount of money you put in. It is usually desirable for the amount returned to exceed the amount invested, thus achieving a positive ROI.

Cigarette Smoking and the ROI of Design Thinking

By Bennett Lauber – Analogies have been a major part of how we explain usability, user experience and/or design thinking to audiences and clients (and potential clients). Many of these analogies involve automotive technology (see e.g. Crash-test dummies and the Usability of EHRs).