Patient Experience

Accelerating Progress in Patient Safety

By Jeffrey Brady MD MPH & David Meyers MD – Last March, during national Patient Safety Awareness Week 2020, the World Health Organization declared COVID-19 to be a pandemic. As we commemorate PSAW 2021—an annual event organized by our partners at the Institute for Healthcare Improvement — we celebrate the healthcare professionals who worked tirelessly this year to ensure the safety of patients.

6 Ways Technology Improves The Hospital Experience

By Vinati Kamani – Healthtech advancements have come a long way from being innovations in the healthcare space to becoming everyday realities. Technology has a direct impact on the experiences that patients and their caregivers have when interacting with hospitals and healthcare facilities.

Is Dignity a Healthcare Business Strategy?

By Irv H. Lichtenwald – It’s all about the patient. Well, unless that patient has been to particular hospitals for treatment and is having trouble paying the ensuing bills. Then it’s about the hospital and collections agents and wage garnishments and such.

Patient Experience 11-26-2019

How can understanding patient experience improve and advance patient-centered care? What aspects of health care delivery fall under the umbrella of patient experience? We will explore answers to these questions and all of the ins and outs of patient experience in this series.