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Patient Education Has to Work Without a New App

By Keith Schmidt MD – Patient education has a distribution problem as well as a content problem. A practice may have a carefully written procedure handout, yet a patient cannot find it when a question arises. For healthcare leaders choosing digital tools, the useful starting point is the path from a question to a dependable answer, including what happens when the answer requires a clinician.



Health IT Innovation

Patient Education Has to Work Without a New App

By Keith Schmidt MD – Patient education has a distribution problem as well as a content problem. A practice may have a carefully written procedure handout, yet a patient cannot find it when a question arises. For healthcare leaders choosing digital tools, the useful starting point is the path from a question to a dependable answer, including what happens when the answer requires a clinician.

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Interoperability

Interoperability’s Blind Spot: The Medical Record’s Second Life

By Ahmed Jemaa – Every medical record has two lives. The first is clinical. A note is written, an order is placed, a result comes back, and the record moves between clinicians who need it to treat a patient. A decade of federal policy has targeted that first life, and records now travel between EHRs far better than they did in the Meaningful Use era.

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Regulatory



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Digital Health & Telemedicine


Analytics & Population Health

When Patients Turn to AI Before Their Doctor: Rethinking Digital Patient Education.

By Dr. Rohan Policherla – The traditional patient journey used to begin with a phone call, referral, or appointment. Today, it often begins with a search. Patients are researching symptoms, procedures, medications, recovery expectations, and treatment options before they ever speak with a healthcare provider. Increasingly, artificial intelligence is becoming part of the research process.

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Health IT Security Privacy and Compliance

Your Identity Inventory Is a Risk Assessment

By Des Moloney – This article looks at why healthcare organizations should treat identity and access management as an organizational risk rather than simply an IT responsibility. It outlines five key questions organizations should answer for every identity to improve ownership, reduce access risk, and build a more sustainable identity program.

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