By Michael Meucci – For nearly two decades, healthcare organizations have treated the electronic health record as the center of the digital universe. The technology helped healthcare transition from paper charts to digital records, standardized documentation, enabled billing workflows, and created the operational backbone modern health systems depend on today.

NOW on-demand, Value-Based Care Insights host Daniel J. Marino speaks with Dr. Marty Lucenti, a nationally recognized emergency medicine physician and operational performance expert, about the evolving role of the emergency department and the factors driving persistent overcrowding

By Dana Finnegan – Inpatient denials have long dominated health system revenue integrity efforts. Yet a surge in outpatient and ambulatory care coding errors and documentation gaps now threatens revenue, often slipping under the radar and creating significant new risks.

By Zac Amos – Artificial intelligence (AI) is helping healthcare organizations automate administrative tasks, improve workflows and support better decision-making. However, implementing AI without careful planning can create new challenges for employees, leading to AI burnout instead of greater efficiency.