By Michelle Skinner RN BSN MBA – Hospital discharge is one of the most operationally complex moments in the patient journey and one of the most consequential determinants of capacity, patient flow, and continuity of care. Most hospitals are solving the wrong version of the problem.

By Leigh Poland – At first glance, the April 1, 2026, ICD 10 update from CMS and NCHS looks deceptively quiet. ICD 10 CM adds no new diagnosis codes, retires none, and leaves the Official Coding Guidelines untouched. It reads like a maintenance cycle, but that surface-level stability masks a more meaningful shift.

By Trenton R. Baker – Patients judge a health system long before they ever reach the front desk. These health systems have patients with high intent to find doctors, compare services, and take the next step towards care. Site search carries more of that weight than IT teams care to admit as it determines whether that intent becomes a usable path or stalls inside the website.

By Freddie Sanchez – The recent Canvas data breach sent shockwaves through education, but it’s a situation all too familiar for those of us in healthcare. For years, our industry has consistently been a top target for bad actors, and that trend is unlikely to change anytime soon.