By Fred Lizza – Among the multitudes of challenges facing providers and patients in healthcare, from lack of access to lack of funds, communication issues are too often overlooked. This is because the way we do things is often seen as secondary to the thing itself.

In this two-part series of Value-Based Care Insights by Lumina Health Partners, hosts Daniel J. Marino and Shaillee J. Chopra first talk with colleague Kathy Najarian to learn her top strategies for working with payers to claim the revenue lost from decreased volume during the pandemic. Next, Rick Howard shares his insights on reducing cost by managing variable costs and doing more with what leaders already have.

By Craig Enge – Regardless of the quality of care delivered, contracting can have as much or more impact on the financial success of your health system. The road to value is littered with health systems that performed well, engaged in a value-focused process, yet still categorized their contract as a failure.

By Dr. Jenifer Leaf Jaeger, MD, MPH – For more than four months we have anguished over the coronavirus outbreak and its roiling toll on humanity, including our patients and our healthcare workforce. We feel the heavy weight and worry of a public health “mess” that seems almost insurmountable.