Health Catalyst

Improve Patient Satisfaction: 5 Things Healthcare Organizations Can Learn From Disney

By Justin Gressel – Disney and healthcare are worlds apart in their product offering and purpose. While healthcare is largely a utilitarian service offering (i.e., patients need a problem to be resolved), guests visit Disney parks seeking an exciting, carefree experience. Despite the obvious differences, success can be measured similarly; what kind of experience did the guest have?

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The Practical Use of the Healthcare Analytics Adoption Model

By Jared Crapo – I spend a lot of time talking to healthcare organizations about analytics and the practical uses of implementing an analytics adoption model. Oftentimes, though, these discussions turn to other related topics, such as data warehousing, dashboards, natural language processing, Hadoop, population health, meaningful use reporting, predictive modeling, and lots of stuff in between.




2015 Healthcare Technology Trends

There is much debate whether the long awaited ACO reimbursement model introduced through the Affordable Care Act (ACA) will be successful in achieving the goals of health reform. I think critics are missing the point.