By Gary Hamilton – We all know that today’s patients have expectations that are greatly influenced by industries outside of healthcare. They want instant access to their health information and online tools for scheduling appointments and messaging their provider because they can do similar tasks through retail and banking websites.Read More
By Ram Krishnan – Coordinating new patient inquiries is a top priority for both solo practitioners and managers of multi-provider behavioral health clinics. Prospective patient management may seem routine but it can be cost-prohibitive, if not handled correctly.
By Kim Commito – With urgent care clinics becoming the go-to sites for on-demand healthcare in the U.S., patient engagement technology has become necessary for clinics to succeed in the highly concentrated, competitive marketplace. The COVID-19 pandemic accelerated patient expectations and demands for…
By Curtis Bauer – Two consumer financial trends – a growing inclination towards “buy now, pay later” options and a desire by millennials to pay down debt – have combined to highlight the importance of providers’ offering digital patient engagement and payment options that deliver price transparency.
By Phil Galewitz – Most states’ Medicaid programs won’t text enrollees despite the urgency to reach them about renewing their coverage. A KFF report published in March found just 11 states said they would use texting to alert Medicaid recipients about the end of the covid public health emergency.
By Matt Fisher – Remote patient monitoring is a form of telehealth receiving increasing attention and focus as a means of improving overall patient health and engagement. As a starting point though, what is remote patient monitoring?
By Matt Fisher – With the federal information blocking regulation now in full effect many prior hurdles that individuals faced in accessing their own medical records have been removed or reduced. Individuals can more readily request that records be sent to applications of their choosing or just get to their records in other ways.
By Matt Dickson – May is Mental Health Awareness Month, which means it’s a good time to raise awareness of those living with mental or behavioral health conditions. Through patient engagement strategies, your health system can connect patients with the right resources, provide support, and reduce the stigma about mental health.
By Daniel V Samarov PhD – In order to engage patients in their care in a meaningful and sustained way, patients must see the value in patient engagement systems. A static repository of information like a patient portal for receiving test results or sending secure messages doesn’t nurture ongoing engagement.