Patient Engagement


Creating Active Patients with Engagement

By Gary Hamilton – We all know that today’s patients have expectations that are greatly influenced by industries outside of healthcare. They want instant access to their health information and online tools for scheduling appointments and messaging their provider because they can do similar tasks through retail and banking websites.


The Hidden Cost of Managing Prospective Patients

By Ram Krishnan – Coordinating new patient inquiries is a top priority for both solo practitioners and managers of multi-provider behavioral health clinics. Prospective patient management may seem routine but it can be cost-prohibitive, if not handled correctly.





RPM: Expanding Opportunities

By Matt Fisher – Remote patient monitoring is a form of telehealth receiving increasing attention and focus as a means of improving overall patient health and engagement. As a starting point though, what is remote patient monitoring?


Opening the Doors: Access to Records

By Matt Fisher – With the federal information blocking regulation now in full effect many prior hurdles that individuals faced in accessing their own medical records have been removed or reduced. Individuals can more readily request that records be sent to applications of their choosing or just get to their records in other ways.