By Casey Williams – If you’ve never seen a “perspective sculpture” in person, you’ve probably run across a few online. One of the most famous is dedicated to Nelson Mandela — from one angle, it looks like a random gathering of misshapen steel columns.
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By Crystal Ewing – Did you know that patients who receive a cost estimate are more likely to recommend your practice to a friend? Not only does a cost estimate increase your referral rates, but it can also motivate up to 46% of your patients to pay their bill faster.
How can understanding patient experience improve and advance patient-centered care? What aspects of health care delivery fall under the umbrella of patient experience? We will explore answers to these questions and all of the ins and outs of patient experience in this series.
By Casey Williams – Here’s What to Do About It. Billing statements are infamous for being difficult to read, but we tend to underestimate just how much confusion they introduce into the patient’s understanding of their healthcare experience. Here’s a little proof.
By Marvin Luz – The consumerization of healthcare is dramatically changing the equation for providers. Competitive pressure is forcing providers to invest in new technologies and processes designed to improve the patient experience, all while they’re seeking ways to grow revenue.
By Randy Pate – Millions of Americans enjoy the flexibility, lower premiums, and tax advantages of enrolling in a HSA through their jobs. But did you know that you can also enroll in an HSA-eligible High Deductible Health Plan in the individual health insurance market through HealthCare.gov?
How can understanding patient experience improve and advance patient-centered care? What aspects of health care delivery fall under the umbrella of patient experience? We will explore answers to these questions and all of the ins and outs of patient experience in this series.
By Marty Callahan – When was the last time you updated yourself on the slew of regulations that impact hospital revenue cycle? If you have to think too hard, that’s probably a good sign you and your organization are at risk of running afoul of one of the many standards that silently hover above your daily operations.
By April Wilson – With the rising increase in healthcare costs and patient responsibility, it is important for healthcare organizations to understand today’s consumers and the latest trends in patient payments.