Articles by Industry Expert

A Hybrid Approach to Overcoming Coding Staff Shortages

By Cheryl Cruver – Exacerbated by pandemic-induced burnout, resignations, and even terminations, staffing challenges remain throughout healthcare. Medical records, billing, and compliance are the fastest-growing healthcare white-collar administrative professions, according to the American Hospital Association…


Don’t Hit the “Easy” Button

New On Demand Healthcare Upside/Down: With guest Zack Robinson, the founding partner of DisclosedRx, a company that aims to improve access to prescription medication and make drug pricing more transparent.


HIPAA Compliant Chat

By Art Gross – Being available to your patients 24/7 isn’t practical for most healthcare practices. Chat services can provide a response option or even resolution until normal business hours resume. Additionally, chats can offer initial patient care or registration services.


Garbage Can Cause HIPAA Issues

By Matt Fisher – Throwing out the trash is an everyday occurrence whether in personal or business life. However, when it comes to healthcare organizations, it is necessary to think about what trash goes where. The consideration goes beyond the difference between regular waste and hazardous medical waste.


The Promise and Potential of Applied A.I. in Healthcare

By Sridhar Nemala – Applied artificial intelligence is changing the way clinicians diagnose and treat patients. AI will never replace clinicians, but it is already empowering decision-making. Advances in data collection and analysis are making a real-world impact on the treatment of chronic, underdiagnosed conditions, such as…


Practical Automation for the Digital Age

New On Demand Dr. Nick: The Incrementalist: With guest Krishna Kurapati, Founder & CEO of Qliksoft. Krishna started his career in innovation and security and found his way into healthcare like many of us with connections and friends who were struggling with technology not working well to support the delivery of care.


Three Ways Hospitals Use Data for Quality Improvement

By Linda Justice, RN, MCSM – How do we measure quality in healthcare? The question is forever top of mind in an industry where quality is expected yet is difficult to define and measure. The U.S. is an outlier in healthcare. We spend more on healthcare per capita than any other wealthy nation but underperform when…


Where to Start With Health Equity

Now on demand, Hello Healthcare episode with Chris Hemphill as they guide us through conversations with some of the people driving change and hear how they’re strategizing, leading organizations, and using data-driven approaches.