How can understanding patient experience improve and advance patient-centered care? What aspects of health care delivery fall under the umbrella of patient experience? We will explore answers to these questions and all of the ins and outs of patient experience in this series.
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By Sarianne Gruber – The aging population in the US brings with it special concerns that will inevitably change the focus of many healthcare providers and organizations. Press Ganey, a leader in patient experience measurement, released last month its newest research on Patient Experience in the Very Elderly: An Emerging Strategic Focus.
By Sarianne Gruber – Would you recommend your physician to friend or relative? What would be your reasons for recommending them? Is it because you like the selection of magazines in the waiting room or the self-serve coffee flavors?
By Sarianne Gruber – Press Ganey’s latest report, Competing on Patient-Driven Value, The New Health Care Marketplace, was released in March 2015. Press Ganey defines key strategies for healthcare organizations to compete in today’s changing healthcare environment.
Today’s Business News DataMotion, a health information service provider (HISP) with more than 15 years of secure messaging experience, announced Cumberland Medical Center has deployed DataMotion’s Direct Secure Messaging…
Today’s Business News Press Ganey announced the acquisition of Dynamic Clinical Systems (DCS), a patient-reported outcomes (PRO) services and solutions provider. The acquisition expands Press Ganey’s Patient Voice™ portfolio for…
Today’s Business News No matter what the job setting, at some point, every health information technology professional ponders, “Am I really being paid what I…
Today’s Business News Amazing Charts, developer of Electronic Health Record (EHR) systems, announced it is licensing MEDfx PM, a market-proven web-based Practice Management (PM) system…