By Amit Bhatnagar – A 53-year-old woman moved through the ordinary processes of modern medicine in precisely the way the system demands. She had imaging done after suspicious findings appeared on a mammogram, then a biopsy, followed by a pathology report confirming malignancy. The result existed and had not been…
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By Dana Finnegan – Inpatient denials have long dominated health system revenue integrity efforts. Yet a surge in outpatient and ambulatory care coding errors and documentation gaps now threatens revenue, often slipping under the radar and creating significant new risks.
By Peter Justen – Hospitals across the country are facing mounting financial pressure, particularly in rural communities where margins are already thin and access to care is increasingly fragile. Rising uncompensated care, growing administrative complexity, and continued Medicaid uncertainty are placing additional strain on systems already operating with limited resources.
By Michael Meucci – For nearly two decades, healthcare organizations have treated the electronic health record as the center of the digital universe. The technology helped healthcare transition from paper charts to digital records, standardized documentation, enabled billing workflows, and created the operational backbone modern health systems depend on today.
By Dr. Mark Pratt – Healthcare organizations are moving quickly from AI pilots to AI-enabled workflows. What began as administrative chatbots and documentation support is now expanding into AI agents that can assist with scheduling, intake, patient communication, clinical documentation, revenue cycle tasks, and information retrieval across connected systems.
By Prof. Eyal Zimlichman – Seemingly everywhere you look, a wave of AI layoffs are hitting companies across dozens of industries. Tens of thousands of skilled workers are being let go in the name of administrative efficiency. Yet at the same time, others are finding creative ways to ensure AI enhances workers’ productivity rather than replacing them.
By Nikhil Bavaskar – Healthcare organizations have spent the last few years testing where artificial intelligence can help. Many have moved beyond pilot projects. Today, AI supports clinical documentation, patient communication, prior authorization, scheduling, and revenue cycle work.
By Wael Khouli MD MBA – I just came off the stage at NPAC 2026 in Charlotte, where I presented to a room full of physician advisors on practical AI strategies for expanding bandwidth. The questions afterward told me everything I needed to know about where this profession stands right now.
By Kajol Shah – Healthcare organizations are moving quickly from AI pilots to AI-enabled workflows. What began as administrative chatbots and documentation support is now expanding into AI agents that can assist with scheduling, intake, patient communication, clinical documentation, revenue cycle tasks, and information retrieval across connected systems.