Hot Topics


High Tech, Higher Touch: Why Maternal Care Needs Both

By Susan Torroella – As you read this, more than 6,000 apps are being downloaded, this happens every single second. Indeed, the average person hosts 80 different apps on their phone. And, as with so many aspects of life, people are increasingly turning to digital tools for healthcare information: about two-thirds of all Americans obtain at least some health information online, including over 50% of pregnant women.



Decoding Patient Needs With AI Call Analytics

By April Miller – Healthcare providers hear patients on the phone every day, but much of the insights from these conversations disappear when the call ends. It is challenging to capture every sentiment when relying solely on notes from front desk staff, while clinicians see only a fraction of what patients share when they are anxious or confused.


It’s Time to Get Serious About Interoperability

By Nolan Kelly – There is a well-known Chinese Proverb that says “the best time to plant a tree was 20 years ago. The second best time is now.” In January 2024, CMS published the 0057 Final Rule. That was the best time for health plans to get serious about interoperability.



The ‘Smart Bandage’ Is Here. Is Your EHR Ready for the Data?

By Ellie Gabel – Even as industry professionals have infused digital functionality into countless medical devices, the bandage has remained virtually unchanged. Thanks to AI and the Internet of Things (IoT), it is finally entering the 21st century. With the smart bandage, physicians can continuously monitor wounds to identify complications early.