Healthcare Consumerism

Provider Directories Speak Volumes

By David Burda – Accuracy is a pillar of healthcare consumerism. It’s the most important pillar. If we want patients and members to make informed decisions about their medical care and their health insurance, they need accurate information to make the right choices for them.

Reshaping Data Exchange

By Jonathan Shannon – The concept of interoperability in healthcare IT has had its fair share of challenges over the years. Compounding challenges around security, organizing the vast amount of data, and making such data available in a timely fashion has hampered the ability to meaningfully exchange such information in healthcare.

Death by Revenue Cycle

By David Burda – I’d bet my family annual out-of-pocket maximum of $3,000 under my Blue Cross HMO that no other industry spends more on billing and collections than healthcare. Revenue cycle management, hospitals, health systems and medical practices spend billions a year to collect every dime they are owed.