By Esther Turner – CMS recently posted proposed updates to the QHP Enrollee Survey. This survey is required for health plan issuers operating as Qualified Health Plans on the Marketplace. It provides data about member experience to the Quality Rating System to inform consumers about the quality of plan performance.Read More
By Esther Turner – Here at SPH Analytics we’ve been busy interpreting and addressing all of the fast and furious regulatory updates that have come from NCQA and CMS these past few days. We’ve compiled the ones that impact health plan CAHPS® surveys here for your reference.