Modernizing the Patient Digital Experience

By Dr. Nick van Terheyden aka Dr. Nick
Twitter: @drnic1
Host of Dr. Nick: The Incrementalist#TheIncrementalist

On this episode I talked to Jeff Fallon, (@IamJeffFallon) Chairman and CEO of eVideon (@evideonhealth) who are delivering solutions to engage with patients using one of the few patient facing tools to be found in hospital rooms. Jeff spent the early part of his career in the medical device and pharmaceutical space but like myself was inspired by Leonard Kish and Eric Topol’s work that highlighted that

“Patient engagement is the blockbuster drug of the century”

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And Michael Porters book – Redefining Healthcare, that pushed him to consider how a medical device pharmaceutical company, could deliver more value to their customers and especially hospitals increasingly finding themselves in value based financial future. He was involved in early work at the Cleveland clinic with teaching and engagement tools that led him down a path to enabling patient engagement with solutions that had to be inside the hospital systems. As he highlights the two key things in a patients room that face the patient are the television and the nurse call button and eVideon has focused on bringing updating the experience for everyone’s benefit.

Listen in to hear the the importance of modernizing the patient digital experience and the impression it leaves with patients. It’s not just about the patients being more engaged and delivering a higher hospital and physician ratings, but actually helps in delivering better care that is safer, less costly and has better outcomes. It has the added value of attracting high quality clinical staff who want digitally enabled facilities to support the delivery of high quality healthcare.

About the Show
For years Dr. Nick van Terheyden aka Dr. Nick, has served as a voice on the impact of new technologies on healthcare, earning a reputation as a leading authority on where the future of medicine is going. Combining powers of observation and real world experience, Dr. Nick has seen many predictions come true and makes the case that innovations in healthcare can be accomplished incrementally, not just by moonshot events. Tune in to hear Dr. Nick: The Incrementalist and his guests discuss what the future of healthcare looks like, how we will get there, and what it will take to improve healthcare for all.

This article was originally published on the Dr. Nick – The Incrementalist blog and is republished here with permission.