Friday at Five – Another List of Five

Is five a magic number that people will click on to find out what’s on the list? Is it just the right number you think you have the time to read? I don’t know but there are lots of lists out there with 5 things you should know. Here are some I thought worth sharing.

The 5 P’s of perfecting site-of-care shifts
By Vidal Seegobin & Paul Trigonoplos, Advisory Board (@AdvisoryBd) – You know something important is happening when health systems of all stripes, regardless of how they are paid or what country they operate in, are all pursuing the same strategy. That’s what is happening with site-of-care shifts globally. While the pressure to move to a faster, more consumer-focused care delivery model existed before Covid-19, the pandemic shifted us into over-drive. And with an increase in new actors providing digital and in-person alternatives, so too came an increase in questions about how health systems are supposed to react. We spent a year talking with health care leaders on how to effectively shift care without burning out staff or jeopardizing quality. What we found was a series of “must-haves” for any successful shift.

What Nurses Want: 5 Tips for Retaining and Recruiting Nurses
Megan Williams, Business Writer for IntelyCare (@IntelyCare) – Retaining and recruiting nurses of different age groups is a key skill for nurse leaders—one that will become increasingly crucial as nursing professionals continue to turn away from the field. For all the contrasts between Boomer, Gen X, Millennial, and Gen Z nursing professionals, you’ll find significant overlap in your most effective tactics. From those overlaps you can create a recruitment and retention strategy that’s effective across all age groups. Nurse leaders will need to hone their recruiting strategies to support established nursing professionals while also taking advantage of a “great influx of students” into healthcare. 8/11

The Top 5 M&A IT Challenges and How to Overcome Them
Amanda Sorg, Marketing Content Writer at Divurgent (@DIVURGENT) – There are many reasons healthcare organizations undertake mergers and acquisitions (M&A), including to consolidate and/or diversify service offerings, increase market share, and earn economic gains of sales from services and purchases. M&A projects are never perfect or easy; in fact, it’s been found that between 70% and 90% of M&A’s fail to successfully complete or meet expectations. With such a large component of M&A’s being focused on Information Technology (IT) integrations and consolidations, it’s vital to know how to plan your M&A strategy to avoid pitfalls. Below, we’ll look at the biggest IT-related challenges healthcare organizations may face during a merger or acquisition and how each challenge can be overcome. 8/10

5 reasons health plans are investing in the digital front door
By Cole Thompson, Chelsea Needham & Sally Kim, Advisory Board (@AdvisoryBd) – The term “digital front door” describes the digital ways patients can interact with the health care ecosystem and encompasses a myriad of touchpoints. It is the mode through which members interact with the health care ecosystem, including digital tools that members can access, such as a provider search tool. It is also the message that is being communicated to or from the member through these digital channels. For example, a health plan could text a member about their provider search tool to help the member find an in-network PCP. This member has entered the health care ecosystem through a digital front door.

Five Proven Ways to Improve Internal Audits with Audit Software
Dawn Crump, MA, CHC, SSBB, Senior Director of Revenue Cycle Solutions for MRO (@MROCorp) – Maintaining and managing audits is one of the most time-consuming yet critical parts to ensure revenue integrity. Denial volume is on the rise, which is why auditing has become increasingly difficult. I recently wrote an article titled “Internal Audits Help Combat Payer Risk” where I described several keys for a smooth-running revenue cycle. This blog post serves as a summary to increase efficiency and security in the audit process. Below you’ll find five tips to leverage audit software and improve revenue integrity. 8/3

5 Content Assets You Should Gate and 5 You Shouldn’t
By Colin Hung (@Colin_Hung) – Over the past several years, the world has woken up to the power of content marketing. A decade ago, using content to draw in prospects was something only those with big marketing budgets could afford. Now, content is seen as one of THE BEST go-to-market strategies. But what types of content should be gated for lead generation, and which are better left ungated for brand awareness? The answer – think of your buyer and it will be clear. 7/25

The 5 biggest healthcare and life sciences tech trends in 2022
By Rayna Southart, Content Marketing Manager at Clarity Quest (@CQmarketing) – The world is changing rapidly. New technologies are changing how we conduct our lives, and no industry has seen a more extraordinary revolution than the healthcare and life science industries. The reason for this goes well beyond simple advancements in technology. The recent COVID-19 pandemic led to dramatic changes in how people live and how medical professionals and organizations provide patient care. These industries had to make dramatic changes as trends developed. It’s essential that health tech and life sciences marketers understand these evolving trends. Here are the five most extensive healthcare and life science tech trends you will see in 2022. 7/21

5 Key Payment Trends Healthcare Finance Leaders Need to Know
InstaMed Blog (@InstaMed) – In a fast-moving, unpredictable environment, healthcare finance leaders must stay ahead of the trends most likely to impact their business. Read about the five key payment trends that will influence revenue cycle and treasury strategies for the remainder of the year and into 2023.