By Matthew Fusan, Director, Customer Experience, SA Ignite
Twitter: @saignite
Urologists and other specialty medical groups struggle to find ways to operationalize and comply with MIPS without disrupting workflows or diminishing their focus on patient care.
Like most practices, Carolina Urology Partners was dealing with systematic challenges as well as a difference in mindset across providers about the value (or lack thereof) of MIPS. Tackling the systematic and cultural challenges together, the team found ways to maximize the value of MIPS, both financially and operationally.
In this 35-minute webinar, Dr. Todd D. Cohen discusses how he and the leadership team at Carolina Urology Partners successfully achieved top MIPS scores in 2017 and together are changing the mindset of the group through precise modifications to operational processes.
The leadership team at Carolina Urology Partners approached the MIPS challenge from three angles:
- Prioritize clinician education. To be successful in the program, you must understand the program and the impact of inaction. Carolina Urology Partners embarked on a mission to educate providers on the program itself and helped them understand the financial ramifications to the practice for non-compliance. Senior leadership set the tone: success in MIPS does not have to be at the expense of doing the right thing for patients.
- Make it as easy as possible for docs to provide data. To achieve MIPS compliance, the documentation processes for clinicians must be clear and simple, and occur wherever it makes the most sense, within or outside of the EHR. Carolina Urology Partners worked with SA Ignite to help their team narrow the focus on those measures that were most relevant along multiple dimensions. This meant identifying the measures that best reflected the practice, were easily attainable, and delivered the highest possible score. According to Dr. Cohen, “If we did not have people who really understood (the measures) and could give us the information, it would’ve been more difficult to pick the measures and report on them.”
- Motivate clinicians with contextual information and cultivate friendly competition. Clinicians are curious and competitive by nature. To motivate clinicians to participate in MIPS, Carolina Urology Partners provided context for why certain decisions were being made, the ramifications of individual inaction to the group, and a public view into peer comparisons. With the help of SA Ignite and IgniteMIPS, Carolina Urology Partners provided updates on performance in the context of the larger group to identify trends and to provide a view into individual performance metrics.
Carolina Urology Partners gains new insights into their practices and performance on key measures every day working with SA Ignite. Learn more about how the team recognized the need to build healthy practices now for future success in value-based care. Watch the 35-minute webinar replay.
This article was originally published on SA Ignite and is republished here with permission.