Articles by Industry Expert


Clark on Connecting: Possess a Desire to Serve the Greater Good

By Susan Clark – You may have seen my recent appearance on a webcast discussing justice-involved individuals and their coordination of care and wondered, “Why would someone who has never worked in the justice system have insights on this topic?” Let’s jump in my way-back machine to explore the origin.


Bad Billing

By David R. Burda – A short research letter recently published in the Journal of the American Medical Association supports the idea that it’s providers and payers, not patients, that have created the revenue cycle mayhem.