A Cautionary Tale for Healthcare
By John Halamka MD – During my CIO career, I’ve worked on a few Harvard Business School case studies and I’ve had the “joy” of presenting my failures to Harvard Business school students for over a decade.
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Can Effective Healthcare IT Reduce Hospital Costs?
By D’Arcy Gue – The focus of federal efforts to incentivize healthcare IT adoption has primarily been on electronic health records (EHRs), which are oriented around hospitals and physician offices.
Early Experiences with Ambient Listening Devices
By John Halamka MD – Alexa and Google Home -BIDMC has a long tradition of testing speculative technologies with the notion that breakthroughs often require tolerance for failure. We’ve embraced blockchain because we believe public ledgers have promise to unify medical records across institutions.
Managing Stakeholder Interactions
By Marilyn Agbeko – Ah, the good old days; perform a procedure for a patient, submit claims and get paid. To get paid more, perform more procedures. Easy math. Success lay in managing the transactions between scheduling of services and receipts of payment so that you didn’t leave money on the table.
Getting Paid in a Value Based World
By Sean Cassidy – You’ve got to love CMS. They took a simple concept like “if you lower the cost of delivering care to a population of patients, we’ll share the savings with you” and exploded it into a Rube Goldberg machine of pieces, parts, rules, constraints and exceptions.
Embracing Innovation
By John Halamka MD – I’ve written several posts over the past two years about the need for innovation in healthcare IT – deploying self-developed apps, leveraging third party cloud hosted functions, and embracing the internet of things.
Want to Improve Patient Experience? Hire the Right Staff
Any successful company recognizes the importance of customer touchpoints—those critical moments when a customer engages with someone in the organization. With the rise of consumerism, healthcare organizations are no different.
Moving to the Head of the Class with Better Business Intelligence Models
By Arun Rangamani – Healthcare business intelligence and analytics today needs to be faster, more comprehensive and more insightful than ever before. It’s a tall order that is proving to be too much for current business intelligence models.
Who’s Accessing Your Data?: The Insider Threat
By Matt Fisher – Despite the fact that ransomware and hacking attacks draw the biggest headlines, it is actually improper insider access that causes the highest number of data breaches.