By Dr. Nick van Terheyden aka Dr. Nick
Twitter: @drnic1
Host of Dr. Nick: The Incrementalist – #TheIncrementalist
On this episode I talked to David Stern, MD CEO of Experity (@experityhealth) who is working to change the way urgent care works for patients by rethinking the offerings delivered in this setting. With a focus on medicine and the user experience David looked for a technical solution to help capture, document, and automate the urgent care centers that he worked in but found nothing that matched their needs. He received support from his partners in the centers to set about creating their own solution which has become the leading system in the space.
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Their focus was laser-sharp on the user experience and contrary to traditional approaches started out with a paper-based solution when everyone else was focusing on placing technology at the center. Along the way, David immersed himself in coding obtaining certification in this area so he had a better understanding of the back-end business of urgent care.
Listen in to hear their bottom-up approach to design that built a user-friendly system that not only captures the information but also introduces important automation and workflow optimization that went through some major pressure testing during the COVID19 pandemic and emerged faster, stronger and better. Their journey mirrors the Azyxxi early success thanks to a design built by doctors for doctors and creating a patient-centric solution that delivers value for everyone involved in delivering and receiving care.
About the Show
For years Dr. Nick van Terheyden aka Dr. Nick, has served as a voice on the impact of new technologies on healthcare, earning a reputation as a leading authority on where the future of medicine is going. Combining powers of observation and real world experience, Dr. Nick has seen many predictions come true and makes the case that innovations in healthcare can be accomplished incrementally, not just by moonshot events. Tune in to hear Dr. Nick: The Incrementalist and his guests discuss what the future of healthcare looks like, how we will get there, and what it will take to improve healthcare for all.
This article was originally published on the Dr. Nick – The Incrementalist blog and is republished here with permission.