Things to Keep in Mind When Reading EHR Reviews

Alex TateBy Alex Tate, Health IT Consultant, CureMD
Twitter: @CureMD
Twitter: @alextate07

If you are considering a program to help you with your electronic health records then you will most likely be doing some research. You are going to find that there are a number of programs available. Therefore, it can be difficult to determine which one will actually be the very best choice. There are a number of things that you can keep in mind as you read through the numerous reviews across the internet.

Ease of use
First, always consider the ease of use. It will not do you any good to spend money on a program that no one can learn to use. Also, consider what user interface it will be compatible with. Some of the programs out there will give you a few different options so you will be able to select the one that works best for you.

Type of support
Next, take the time to review the type of support you will be given from the company. This includes training. When you pay for the program you want to verify that you will be given training and support is available when you need it. Companies that offer support all day, every day, will most likely be best. This helps to ensure that your work can be completed at any time. Some people never consider language barriers with support. But, this can certainly be an issue and should be addressed before you pay for a program.

Your company’s size
Third, identify what type of company you actually need the program for. Some programs are not suited for large companies. It will be important to find a program that fits your company’s size. This will save you a great deal of time and money from the start.

More and more practices have started to use iPads and other electronic devices. Will your staff be using handheld devices? If so, research the products to see if they are compatible with iPads. Remember, you want to save time. Therefore, you want the program to be compatible, and ready to use, for any of the devices that you plan to conduct your business with.

Will you be given a trial period?
This is a great way to determine if you like the program before you actually purchase it. Some programs will come with a one month free trial. Take your time and learn all you can about the program while it is free to make an informed decision when the trial is over.

Cost considerations
Finally, what is the cost? Will you able to pay monthly or will you have to pay yearly? Will your support be included in the cost of the program or are you paying extra for that? Cost can be a determining factor for many companies.

As you can see, there are a number of factors that you must keep in mind when you are reading EHR reviews. Good reviews will address each of these topics. The more information you have about the programs you are considering, the easier it will be to select the right program.