patient care

A Patient’s Advocate: Nurses and Technology

By Terry Hayes – It’s easy for patients to feel lost in our healthcare system. Between multiple doctors, nurses in and out of exam rooms, tests, re-tests, a handful of prescriptions—not to mention the complex web of how to actually pay for care—patients can feel like they’re caught in a convoluted situation, with rules they don’t understand.



Team Approach to Patient Care Between Visits

By John Smithwick – In the past few years, knowing what happens to patients between visits or after acute episodes hasn’t been a priority for provider organizations. As more and more reimbursements are tied to quality measures and outcomes, organizations are finding it vital to know the health status of their populations so they can spot problems earlier and intervene sooner to prevent the need for costly procedures.



Shared Care Plans and Utilization Management

By Robert Rowley MD – Utilization Management (UM) is ubiquitous in healthcare. It is a system of authorizations for procedures and some referrals, for the determination of medical necessity vs. elective, cosmetic or experimental procedures, for determining bed-day allowances in hospitals, and for establishing preferred drug formularies.