By Ankur Malik – On paper, medical record indexing sounds simple. A clinical document comes in. Someone identifies the patient, figures out what kind of document it is, and sends it to the right place in the chart. The rules can be written down. The team can be trained. The work should be repeatable.
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By Ahmed Jemaa – Every medical record has two lives. The first is clinical. A note is written, an order is placed, a result comes back, and the record moves between clinicians who need it to treat a patient. A decade of federal policy has targeted that first life, and records now travel between EHRs far better than they did in the Meaningful Use era.
By Derek Plansky – Polly Patient has been managing her Type 2 diabetes for ten years. Aside from her primary physician, Polly visits a handful of specialists including her endocrinologist, cardiologist, and podiatrist. Each of these providers require Polly to log into their patient portal to access her records and treatment plans.
By Bridget Kennedy – While technology has advanced, the VA continues to face significant hurdles in ensuring documentation is completed promptly and accurately.
By Greg Ford – Recently, MRO began its 2019 PHI Disclosure Management Webinar Series to healthcare professionals across the country about the rising tide of payer requests for medical records.
By Matt Fisher – It is a thorny and complicated question since access comes in many forms. Is an individual requesting a copy of their record for personal use, or to send to another provider for continuity of care purposes, or are the records going to an attorney for potential litigation?
Healthcare consumers are familiar with and trust cloud technology, yet nearly one in three still can not easily access their medical records, according to a report released from Ambra Health, “Era of Change: Today’s Healthcare Consumer”.
By Matt Fisher – A patient contacts their physician’s office and asks for a copy of their medical record. The expected response would seem to be obvious. Sure, we will copy the record and send it to your shortly. Not only will the record be sent, but it will be sent in an easily accessible format and exactly as requested.
By Shannon Larkin – Patients, payers, employers and lawyers will have medical record inquiries years after a physician retires, dies, relocates or goes out of business. So, who will retain the records and release the information?