Kathryn Williamson

5 Key Metrics You Will Want to Monitor During PM System Implementations

By Kathryn Williamson – Practice Management Systems are evolving constantly in response to regulatory changes in healthcare and improvements in technology. It is not uncommon for organizations to rush into the purchasing of a new system thinking it will be an immediate fix to a number problems they might be currently experiencing—from workflow to revenue issues.

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Keeping Employees Happy During System Implementations

By Kathryn Williamson – Implementing a new patient management system is a huge investment in terms of time and dollars. It can also be very stressful on all involved. Changes in the healthcare climate often contribute to an organization’s decision to implement a new system in an effort to meet current and future healthcare mandates.