By Ben Crocker MD – The debate over the return on investment (ROI) of ambient AI clinical documentation has reached a critical juncture. What began as a narrow question – Do AI scribes increase productivity enough to justify their cost? – has turned into something more revealing: a broader reckoning with how health systems define value in the clinical AI era.
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By Mark Coetzer – For decades, HEDIS has been the foundation of health plan quality measurement, shaping how organizations benchmark performance, report outcomes, and guide quality improvement across Medicaid, Medicare Advantage, and commercial populations.
By Steven Lane – The U.S. Centers for Medicare & Medicaid Services unveiled plans for a new health data ecosystem, the CMS Interoperability Framework. This voluntary playbook sets expectations for health data networks, EHR developers, payers, providers, and digital health apps to exchange information using common, secure, and transparent standards…
By Stacy Pur MBA BSN RN – Despite widespread technology advances, the majority of healthcare providers still rely on manual processes and outdated platforms to exchange medical information, and imaging centers are no exception. At least 75% of patient records and referrals are still sent via fax between health systems or shared in non-digital forms, requiring…
By Andy Flanagan – Behavioral health providers are treating more patients than ever while operating in three overlapping zones of regulatory uncertainty. DEA prescribing flexibilities expire and get extended at the last minute, again. Telehealth reimbursement parity loses enforcement teeth even as virtual care becomes standard practice.
By Vallikranth Ayyagari – In today’s healthcare information technology landscape, achieving true interoperability remains a persistent hurdle, often leading to fragmented data and inefficient workflows. The Fast Healthcare Interoperability Resources (FHIR) standard from HL7 offers a practical pathway forward, enabling smoother data exchange.
By Ashish Singh – Building Financial Cases for Clinical Communication Investment – Most clinical communication business cases fail at the board level. Not because the technology doesn’t work. Not because the clinical need isn’t real. The problem is simpler: the financial framing doesn’t match what decision-makers actually care about when allocating capital.
By Daree Allen Nieves – A Black History Month Wake-Up Call on Patient Engagement – Health systems that evaluate remote patient monitoring (RPM) solutions unknowingly select vendors whose patient education systematically excludes 40% of their patient population.
By Quentin Chu – OpenAI’s entry into healthcare is good news, unambiguously. When the company behind ChatGPT announces a dedicated health product, it validates what many of us have known: AI has crossed the threshold of genuine clinical utility. Patient expectations are shifting. Health systems are finally ready to engage seriously with AI. The consumer health moment is real and worth celebrating.