By Dr. Mark Pratt – Healthcare organizations are moving quickly from AI pilots to AI-enabled workflows. What began as administrative chatbots and documentation support is now expanding into AI agents that can assist with scheduling, intake, patient communication, clinical documentation, revenue cycle tasks, and information retrieval across connected systems.
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Our annual predictions for 2026 continue with the Patient Experience. Throughout the past few weeks we have been asking the industry experts what they think we will see in 2026. Check out all our predictions including AI in healthcare, interoperability, Life Sciences, Value-Based Care, and the business of healthcare.
The thought leaders in our community are good about sharing their thoughts on the issues of today. Here are the top read and shared guest posts of March that we think deserve sharing again.
By Dr. Mark Pratt – Community healthcare organizations are facing challenges to their very existence, but their dire situation also gives them the impetus to adapt to changing expectations and radically revamp how they offer care.