HIPAA Compliant Chat

By Art Gross – Being available to your patients 24/7 isn’t practical for most healthcare practices. Chat services can provide a response option or even resolution until normal business hours resume. Additionally, chats can offer initial patient care or registration services.

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Final HIPAA Lessons

By Matt Fisher – It has been a frequent message that the Office for Civil Rights (OCR) at the federal Department of Health and Human Services (HHS) has been providing numerous HIPAA lessons over the past few years through settlement announcements.

When Does the HIPAA Conduit Exception Rule Apply?

By Gene Fry – The HIPAA conduit exception rule is only applicable to providers of purely conduit services who do not have access to protected health information (PHI) other than infrequently or randomly. For this reason, conduit providers do not have to sign a Business Associate Agreement (BAA). But what exactly is a conduit service, and when does the HIPAA conduit exception rule apply?