By Sandra Johnson – There is a better way, one that allows systems to obtain new EHRs with more transparent financial impact. The System as a Service (SYaaS) solution offers a more predictable and manageable approach that delivers all the benefits of a modern EHR but without the enormous upfront costs and additional expenses that can add millions to the investment.
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By Natosha McNeal – Agentic orchestration is what makes scale achievable. It sets the boundaries an agent operates within and records every step it takes, with a clinician or compliance check built in wherever the stakes call for it. This allows AI to take on real work while the people accountable for it remain in control.
By Angel Mena MD – The health systems that reinforce their operational foundation with consolidated tools, shared data, and regularly examined workflows will be better positioned to deploy AI, maximize its potential, and be more resilient for the industry regulations and financial pressures ahead.
Newly released episode of AI Amplified. Host Dr. Heather Bassett talks to Rom Eizenberg, Chief Revenue Officer and Head of Product Innovation at Kontakt.io, to explore a blind spot in healthcare AI investment: while clinical technologies have attracted enormous attention and funding, the operational infrastructure supporting care delivery has been largely overlooked.
By Brian Robertson -To improve revenue cycle management (RCM) through AI, organizations first have to change how they see the revenue cycle itself. RCM is no longer operational support. It is a core driver of enterprise strategy, corner office and all.
This month’s AI report includes news and updates from Apella, Causaly, Definitive Healthcare, Luma Health, MDaudit, ModMed, MUSC Health, Nabla, PerfectServe, Relatient, Sage, Sheba Medical Center, and ThinkSono.
By April Miller – Managing medical facilities requires coordinating finance, procurement and patient-facing operations across complex systems. Enterprise resource planning (ERP) platforms can centralize these functions and provide healthcare leaders with stronger operational visibility to control costs and allocate resources effectively.
By Khalid Sattar – Healthcare has spent decades optimizing care delivery. It has invested billions in clinical excellence, advanced diagnostics, modern facilities, digital records, and operational efficiency. Yet one of healthcare’s greatest challenges still occurs before care even begins. Patients struggle to access the system.
The math was simple and unforgiving: the company couldn’t scale to serve new clients without physically scaling its call center, and physically scaling a call center is slow, expensive, and hard to reverse. The question isn’t whether AI can handle provider calls, it’s how much capacity is sitting on the table until it does.