April Miller


Forecasting Population Health Trends with AI

By April Miller – As the health care industry and modern technology continue to converge, the focus shifts from treating individual patients to managing the well-being of entire communities. Population health management entails analyzing patient data across health information technology resources to make predictions about health issues before they escalate.





Decoding Patient Needs With AI Call Analytics

By April Miller – Healthcare providers hear patients on the phone every day, but much of the insights from these conversations disappear when the call ends. It is challenging to capture every sentiment when relying solely on notes from front desk staff, while clinicians see only a fraction of what patients share when they are anxious or confused.