Stemming the Loss of Clinical Expertise
On this episode I talked to Hass Saad MD, Founder & CEO of Detroit Medical Informatics (DMI) a unique organization offering a highly successful elbow side clinician support, training and technology implementation in hospitals and healthcare settings.
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Hass grew up as a digital native and was entirely comfortable using the technology when he started training as a doctor. He started work as a doctor in a site that was implementing Cerner’s systems and with technology experience, he became the go-to expert for all things related to the EHR and he became one of the busiest people in the hospital doing technology support with his clinical colleagues. As he describes it he did not necessarily know the EHR technology better than the vendor staff but spoke in terms his colleagues understood and could learn from:
I don’t speak technology, I speak medicine
What struck him was the disconnect between the implementation of this technology and the challenge physicians had with using these systems. This was especially acute with more senior clinicians
On his way to founding DMI, he worked for a renowned cardiologist, one of the many mentors and pioneers you find in medicine but he was struggling with the new technology and like many senior clinicians was considering exiting the profession early because of these struggles. Hass set out to change this and help keep these innovators and pioneers in the profession to stem the loss of clinical knowledge and experience from our health system.
Clinician Elbow Side Technology Support
They have attracted a wide range of clinical talent that has enabled many physicians and care providers to explore additional career opportunities with technology innovation. He has enabled physicians to provide better ideas and promote clinician engagement and innovation coming from newly minted physician entrepreneurs.
Listen in to hear Hass talk about the lonely transitioning to a physician entrepreneur and the early days of setting up a business that now employs over 300 doctors who are creating solutions to some of the wicked problems they see in healthcare. He has created a vibrant company filled with the people experienced in delivering care to create a better healthcare environment for patients, physicians, and care providers and improve the way we deliver healthcare medicine and preserve the art of medicine and how they adapted to the new virtual world of elbow side support in the era of COVID19 pandemic. As one client physician put it:
I was going to retire and quit if it were not for the services provided by the DMI team
About the Show
For years Dr. Nick van Terheyden aka Dr. Nick, has served as a voice on the impact of new technologies on healthcare, earning a reputation as a leading authority on where the future of medicine is going. Combining powers of observation and real world experience, Dr. Nick has seen many predictions come true and makes the case that innovations in healthcare can be accomplished incrementally, not just by moonshot events. Tune in to hear Dr. Nick: The Incrementalist and his guests discuss what the future of healthcare looks like, how we will get there, and what it will take to improve healthcare for all.
This article was originally published on the Dr. Nick – The Incrementalist blog and is republished here with permission.