By Gary Hamilton & Celissa Halfhill – Some patient populations are harder to engage than others. No one understands this better than Community Health Centers, who tirelessly serve marginalized communities often overlooked by traditional healthcare systems.
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By Adam DeRocher – The American Academy of Family Physicians (AAFP) says, “More than one-third of U.S. adults – an estimated 80 million persons – have limited health literacy, making it more difficult for them to read, understand, and apply health information.”
By Gary Hamilton – We all know that today’s patients have expectations that are greatly influenced by industries outside of healthcare. They want instant access to their health information and online tools for scheduling appointments and messaging their provider because they can do similar tasks through retail and banking websites.
By Ram Krishnan – Coordinating new patient inquiries is a top priority for both solo practitioners and managers of multi-provider behavioral health clinics. Prospective patient management may seem routine but it can be cost-prohibitive, if not handled correctly.
By Kim Commito – With urgent care clinics becoming the go-to sites for on-demand healthcare in the U.S., patient engagement technology has become necessary for clinics to succeed in the highly concentrated, competitive marketplace. The COVID-19 pandemic accelerated patient expectations and demands for…
By Curtis Bauer – Two consumer financial trends – a growing inclination towards “buy now, pay later” options and a desire by millennials to pay down debt – have combined to highlight the importance of providers’ offering digital patient engagement and payment options that deliver price transparency.
By Phil Galewitz – Most states’ Medicaid programs won’t text enrollees despite the urgency to reach them about renewing their coverage. A KFF report published in March found just 11 states said they would use texting to alert Medicaid recipients about the end of the covid public health emergency.
By Matt Fisher – Remote patient monitoring is a form of telehealth receiving increasing attention and focus as a means of improving overall patient health and engagement. As a starting point though, what is remote patient monitoring?
By Matt Fisher – With the federal information blocking regulation now in full effect many prior hurdles that individuals faced in accessing their own medical records have been removed or reduced. Individuals can more readily request that records be sent to applications of their choosing or just get to their records in other ways.