Health Innovation

5 Key Strategies to Transform the Member Experience

By Rajesh Subramaniam – Health plans strive to empower and support members during every interaction, yet the unvarnished reality is that most plans fail to strategically optimize their member experience. According to a J.D. Power study, overall member satisfaction with commercial health plans fell in 2023, driven primarily by reduced satisfaction with customer service.

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Advancing Oncology Requires Oncology-Specific Technology

By Sagran Moodley – Since the early ’90s, the healthcare industry has navigated the waves of EHR adoption, adapting to various certified solutions and vendors. In oncology, where complexity and stakes are exceedingly high, the utilization of oncology-specific EHRs should be viewed as a requisite for excellence in care.


Treating Teen Mental Health Crisis: Genetics Hold the Key

By Dr. Joel Diamond – Mental health, often paired with behavioral health, is in the midst of a major crisis affecting children and adolescents worldwide. According to a CDC trends report, more than 4 in 10 (42%) students felt persistently sad or hopeless and nearly one-third (29%) experienced poor mental health.




Empowered Patients Means Thriving Practices

By Babak Azizzadeh MD FACS – Patient education stands as a beacon of progress. It’s not just about informing; it’s about empowering. By making patients a key part of their healthcare journey, we not only build trust but also solidify our practice’s standing in the community.



Increasing Access to Robotic Surgery

By Emily Newton – Research positions surgical robots as game-changing for patients and surgeons. The robots can handle highly precise procedures on delicate body parts. The technology is liked because it allows more accuracy with magnified images from inside a person’s body on high-definition screens.


Clinical Decision Support Tech and Patient Safety

By Jordan Messler MD SFHM FACP – How Clinical Decision Support Tech enables process improvement projects that impact patient safety. Despite decades of research linking patient safety measures to improved financial and clinical outcomes, hospitals often struggle to streamline inefficient workflows.