Value-Based Care Insights New Episode NOW On-Demand
Healthcare organizations are under increasing pressure to improve access while balancing patient expectations, provider capacity, and operational complexity. On this episode host Daniel Marino is joined by healthcare access leaders Jon Fullerton and Jenny Hart to discuss what it takes to create a more coordinated and sustainable access strategy.
The discussion highlights real-world barriers that often prevent organizations from achieving meaningful improvement, including fragmented workflows, underused tools, inconsistent processes, and limited alignment across clinical and administrative teams.
Healthcare leaders will gain a practical perspective on how providers can evaluate current access challenges, engage stakeholders, and begin moving toward a more connected model that supports both care delivery and the patient experience.
Key Takeaways:
- Patient access is about more than filling appointment slots, it’s about connecting patients to the right care, at the right time, while making the best use of available clinical capacity.
- Technology can be a powerful tool for improving access, but organizations must pair it with intentional workflows and greater standardization to create a consistent experience.
- Lasting access transformation requires shared goals, strong physician and administrative governance, and a focus on improving the experience of patients, clinicians, and staff together.
About The Show
Value-Based Care Insights is a radio show on Healthcare NOW Radio, that explores how to optimize the performance of programs to meet the demands of an increasing value-based care payment environment. It is hosted by Dan Marino (@DjmarinoHD) and highlights recognized experts in the field and within Lumina Health Partners (@LuminaHP).
Tune in weekdays at 5:00am, 1:00pm and 9:00pm ET.
Follow the Social Hashtag at #VBCInsights.