Articles by Industry Expert


Predictive Modeling Can Detect Meaningful Correlations across Claims Denials Data

By Paul Bradley – The reasons claims are denied are so varied that managing denials can feel like chasing a thousand different tails. This situation is not surprising given that a hypothetical denial rate of just 5 percent translates to tens of thousands of denied claims per year for large hospitals—where real-world denial rates often range from 12 to 22 percent.


Patient Engagement Challenges Abide

By Joy Rios – This year, as you may already know, both hospitals and physician practices participating in Meaningful Use must offer patients a way to access their health records electronically. The patient electronic access objective specifically calls for providing patients the ability to view online, download, and transmit their health information. Those familiar with this objective often call it VDT for short.


Concerns for Preferred Provider Agreements

By Matt Fisher – Advisory Opinion 15-04 issued by the Office of the Inspector General (“OIG”) on March 25, 2015 offers some warnings when entering into preferred provider agreements. The new Advisory Opinion arose in the context of laboratory services, but the principles discussed are easily applicable to any preferred provider arrangement. The advice and insight are important in light of the increasing desire among providers to identify and enter into preferred provider agreements.


Using Connected Health to Improve Healthcare Outcomes

By Nagaraja Srivatsan – The Affordable Care Act (ACA) introduced healthcare’s Triple Aim concept, with the objectives of reducing healthcare costs, increasing patient engagement, and improving health outcomes. To optimize the system’s performance, the ACA mandated a total redesign of the way healthcare is organized, managed, paid for, delivered, and consumed.




Marrying Math and Science

By Paul Bradley – In the coming years, healthcare organizations’ success managing population health will hinge on capabilities that other sectors of the American economy have relied on for over a decade.