Why Healthcare Needs to be Designed for Consumers and Not Just Patients

A Conversation with Dr. Ashis Barad

Dr. Ashis Barad, Chief Digital & Information Officer, Allegheny Health Network
Twitter: @AHNtoday

Dr. Barad is the chief digital and information officer at Allegheny Health Network, where he leads the deployment of technology to enhance the reach, access and effectiveness of AHN’s clinical care delivery, with a focus on both the patient and clinician experience relative to electronic health records, artificial-intelligence-powered data analytics, wearable devices, and other virtual tools and platforms. Prior to joining AHN in the Spring of 2022, Dr. Barad worked as the clinical lead for Baylor Scott & White’s Digital Health Office and as a pediatric gastroenterologist.

Listen to the Conversation

Episode Takeaways

  1. How a typhoid misdiagnosis as a child visiting rural India drove Digital Health Leader, Dr. Ashis Barad on a mission to make healthcare better.
  2. Learn why Dr. Barad refers to his informatics team as customer success.
  3. Hear Dr. Barad’s perspective on patient-consumerism, and the importance of empowering individuals to make informed decisions and have access to the best healthcare services.
  4. Discover Dr. Barad’s approach to building win-win-win scenarios that benefit the payer, provider, and consumer.
  5. Understand why Dr. Barad believes identifying clinical champions and focusing on partnerships are critical to the future of healthcare.


Alan Sardana

For nearly a decade, Alan Sardana has combined a unique blend of curiosity and community-advocacy to uncover and disseminate best practices in healthcare innovation. He is an award-winning filmmaker, science advocate and startup enthusiast, having played an instrumental role in supporting multiple startups advance from seed financing through multiple funding rounds.

Alan is currently the Marketing Lead at SeamlessMD—the leading Digital Patient Engagement platform for health systems to engage, monitor and stay connected with patients across healthcare journeys. In his role, Alan is responsible for developing and advancing SeamlessMD’s positioning and partnerships.

Dr. Joshua Liu, Co-founder & CEO, SeamlessMD
Twitter: @joshuapliu

Dr. Joshua Liu is a physician turned entrepreneur. He is currently the co-founder/CEO of SeamlessMD, which provides the leading Digital Patient Engagement platform for health systems to engage, monitor and stay connected with patients across healthcare journeys.

Joshua graduated as a medical doctor from the University of Toronto. During his medical training, he co-led a research project at UHN on hospital readmissions and sat on UHN’s physician advisory group for post-hospital discharge follow up. As a result, Joshua was inspired to develop technology to better support patients and prevent adverse outcomes such as a readmission – which ultimately led to him co-founding SeamlessMD.

About the Show

Rated one of the top 30 Best Digital Health Podcasts by FeedSpot, The Digital Patient takes an “edu-taining” approach to all things digital patient care. On this show hosts Dr. Joshua Liu, and Alan Sardana talk with healthcare, technology, and innovation leaders about the latest advancements in digital health, trends in digital transformation, and strategies for optimizing the patient experience. Guests include Dr. Becket Mahnke, CMIO, Confluence Health, Dr. Denise Basow, Chief Digital Officer, Ochsner, Dr. Michael Radtke, CMIO, Intermountain Health, Duska Kennedy, Chief Digital Officer, North York General Hospital, Dr. David Putrino, Director of Rehabilitation Innovation, The Mount Sinai Health System, Dr. Jay B. Shah, Chief of Staff, Stanford Health Care, and many more. Follow & join the conversation at #TheDigitalPatient.