How is virtual healthcare used to benefit patients and care givers? What are the newest innovations in virtual care technology? How do telehealth and telemedicine fit into the realm of virtual healthcare? We have our finger on the pulse and are striving to report the latest developments around virtual healthcare.
Industry News
VirtuAlly Among First in Nation to Deliver Specialized Virtual Nursing in Neonatal Intensive Care Setting
VirtuAlly, a national provider of virtual nursing (VRN) and clinical support services, is expanding its specialty care model to a new and highly complex patient population: critically ill and premature newborns. Beginning in January, VirtuAlly’s experienced VRNs joined the care team in the Level IV Neonatal Intensive Care Unit (NICU) at the Medical University of South Carolina (MUSC) — the state’s only Level IV NICU, the highest designation for neonatal care.
Cat Lake First Nation ᐱᔑᐎᓴᑲᐃ ᑲᓂᒃ Leads Health Transformation in the North – Partnering with TytoCare to Expand Access to Healthcare in Remote Indigenous Communities
TytoCare has partnered with Cat Lake First Nation ᐱᔑᐎᓴᑲᐃ ᑲᓂᒃ in Northern Ontario to help reshape healthcare delivery in one of Canada’s most remote Indigenous communities. The initiative introduces a community-led advanced diagnostic virtual care model designed to overcome severe access barriers in fly-in and ice-road-only regions, while prioritizing self-determination, cultural alignment, and clinical excellence.
Analysis Uncovers Up to $150 Million in Value Attributed to Southern California eConsult Programs
Safety Net Connect (SNC), a provider of advanced virtual care solutions, has found that the regional eConsult programs across Los Angeles, Orange, Riverside, and San Bernardino counties represent an annual organizational and community value of up to $150 million, according to theoretical modeling. This value was gleaned by applying the learnings from nationwide studies to the volume and experience of eConsult in the region, focusing on multiple areas of value the programs return across key pillars of its use cases.
Walgreens Virtual Healthcare Adds Weight Management Services to Support Patients on Their Weight Loss Journey
Walgreens announced the launch of Walgreens Weight Management, a new digital healthcare offering designed to help eligible adults access personalized, clinician-guided support for weight loss. This expands Walgreens’ Virtual Healthcare platform and provides patients with convenient access to licensed doctors and nurse practitioners, FDA-approved medication options and ongoing support from the comfort of their home. The program is intended for eligible overweight and obese adults ages 18-64 who plan to self-pay for their GLP-1 medication.
Ardent Health and hellocare.ai partner to implement enterprise AI assisted virtual physician, nursing, patient safety and intelligent care delivery
Ardent Health, a provider of healthcare in growing mid-sized urban communities across the U.S., announced it has partnered with hellocare.ai as its enterprise platform for AI assisted virtual physician, virtual nursing, virtual patient observation and advanced patient safety capabilities. The deployment will span more than 2,000 patient rooms and support a broad range of inpatient care environments.
KeyCare Raises $27.4 Million to Scale their AI-Powered, Epic-Based Virtual Care Solution for Health Systems
KeyCare, the nation’s first Epic-based virtual care company, announced the close of a $27.4M financing round. The most recent round was led by HealthX Ventures and included participation from 8VC, LRVHealth, BOLD Capital Partners, and Ikigai Venture Partners. Additionally, this financing included a variety of strategic partners, such as WellSpan Health, Allina Health, University of Chicago Ventures, Edge Ventures (investment arm of Emplify Health), and Exact Sciences, Inc. This latest funding round brings KeyCare’s total capital raised to over $55 million.
Product News
Caregility Introduces AI-Enhanced Unlimited Patient Monitoring to Industry-First iCare Coordinator Application
Caregility, a global enterprise leader connecting care for patients and clinicians everywhere through AI-powered virtual care innovation, announced the addition of unlimited monitoring to its iCare Coordinator© (iCC) solution. Limited only by customers’ available network capacity and combined with the industry’s only edge-based Computer Vision AI technology, the Monitor enhancement enables Charge Nurses to take action across any number of patient rooms, whether rooms are occupied or empty.
Fabric Launches Evo to Drive Cost Diversion with Faster, High-Quality Virtual Care for Employers
Fabric announced the launch of Evo, a nationwide virtual care benefit for employers and their employees. Evo consolidates high-demand service lines into a single experience: Everyday & Urgent Care, Talk Therapy, Mental Health Medication Management, and Weight Loss. The service operates on Fabric’s virtual care infrastructure and clinical services, backed by an average member net promoter score of 76 and used by more than 75 health systems, health plans, and digital health providers across the country.
OpenEvidence wide-releases AI-integrated Doctor Dialer, for privacy-centric, doctor-patient telemedicine with clinical decision AI deeply integrated
OpenEvidence announced the expansion of the OpenEvidence AI-Integrated Doctor Dialer™—a HIPAA-secure, privacy-centric communications suite purpose-built for doctor-patient telemedicine calls, messaging, faxing, and straight-to-voicemail outreach. The dialer is built on multi-step AI that operates with evidence-based recommendations embedded directly within the patient notes generated from the call.
Newly Launched FindADoc Telehealth Second-Opinion Platform is Just what the Doctor Ordered: A Spectacular Success.
FindADoc, a trusted name in patient navigation for more than 30 years, launched its new Telehealth Second-Opinion Platform, less than one month ago. The unique Second-Opinion Platform is a breakthrough service that combines expert U.S. physicians with advanced medical AI to deliver fast, accurate, and accessible second opinions to patients in the USA, Canada and around the world. The platform was an immediate success and appears to be just what the doctor ordered. Global requests, mainly from China as well as the USA and India, almost caused the site to crash on Day 1 of launch!
GenieMD Announces Launch of HelloGenie™ – A Free AI-Powered Doctor Connecting Patients to Real Physicians, Labs, and Prescriptions
GenieMD announced the official launch of HelloGenie™, a next-generation AI Doctor designed to provide instant, intelligent health guidance, at no cost to users, while seamlessly connecting patients to licensed, board-certified physicians when clinical care is needed.
Policy News
ATA Action Urges State Policymakers to Restore Michigan to the Interstate Medical Licensure Compact (IMLC), Allowing Physicians to Deliver Needed Care Across State Lines
ATA Action, the affiliated policy and legislative advocacy arm of the American Telemedicine Association, is urging state lawmakers to pass legislation allowing Michigan physicians to continue practicing medicine across state lines under the Interstate Medical Licensure Compact (IMLC). The IMLC allows eligible physicians to apply to practice in multiple states by submitting a single application through the Compact.
To Listen
Our HealthcareNOW Radio Telehealth Playlist
The Health Resources and Services Administration of the U.S. Department of Health and Human Services defines telehealth as “the use of electronic information and telecommunications technologies to support and promote long-distance clinical health care, patient and professional health-related education, public health and health administration.” To learn more and find out about the latest in telehealth tune in to the episodes on this playlist. Additionally, be sure to read HCNR’s Friday Five which recaps the site’s month long concentration on telehealth.
Defining the Industry According to the AAFP
Telemedicine is the practice of medicine using technology to deliver care at a distance. It occurs using a telecommunications infrastructure between a patient (at an originating or spoke site) and a physician or other practitioner licensed to practice medicine (at a distant or hub site).
Virtual Care is a patient service model for healthcare providers.
Telehealth refers to a broad collection of electronic and telecommunications technologies that support health care delivery and services from distant locations. Telehealth technologies support virtual medical, health, and education services.
Hashtags to follow for updates on Telemedicine:
Telehealth.HHS.gov
During the COVID-19 Public Health Emergency, we don’t have to choose between medical care and social distancing. When patients can get health care through telehealth — and doctors can provide it — we protect ourselves and our communities. The Telehealth.HHS.gov website provides information about the latest federal efforts to support and promote telehealth services.
The American Telemedicine Association Events
ATA is a non-profit association based in Washington DC with a membership network of more than 10,000 industry leaders and healthcare professionals. We are a leading telehealth association helping to transform healthcare by improving the quality, equity and affordability of healthcare throughout the world. Find their next event.
Upcoming Events
NEXUS 2026 (@AmericanTelemed)
What: NEXUS 2026: Digital-Native Care Activation
When: May 12-16, 2026
Where: Hyatt Regency Grand Cypress Hotel, Orlando, FL
Save the date.
Nexus 2026: Digital-Native Care Activation – Flip the Switch: Igniting Scaled Digital Health – Digital health is ready to flip the switch. After years of pilots and proof-of-concepts, the infrastructure is built, teams are seasoned, and the research proves digital care works. The question now isn’t whether to scale, but how to drive smart growth in the face of reimbursement uncertainties, economic pressures, and shifting policy landscapes. NEXUS 2026 is where we figure it out together. Taking place in Orlando, May 12–16, NEXUS breaks the mold, moving beyond traditional sessions to formats designed for collaborative problem-solving. Enjoy deep dives into implementation, roundtables on business models, hands-on workshops to build solutions, and lightning talks to spark new thinking.
Be sure to check out the complete list of upcoming events from the American Telemedicine Association.