On this episode I talked to Dominique Wells, Chief Operating Officer at Conduit Health Partners, a remote virtualization company to extend the healthcare team. Dominique started out her career in the housekeeping staff and progressed through various roles, qualifying as a nurse and through each step learning to experience and understand healthcare from the bottom up.
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Dominique’s incremental advice to everyone is
“Not to be afraid”
As she puts it “go knock those doors down…walk through those doors and step through” learning every step of the way.
Nearly everyone at Conduit is a nurse like Dominique and so they apply that lens to everything they do with their nurse-first culture and they pride themselves in bringing the whole team to the table to solve problems with a community approach.
Listen in to hear our discussion on the pandemic and what it taught healthcare and how her organization and staff responded and the importance of closing the loop for staff working in a virtual setting and how they go about that.
This article was originally published on the Dr. Nick – The Incrementalist blog and is republished here with permission.
About the Show
About the Show
For years Dr. Nick van Terheyden aka Dr. Nick, has served as a voice on the impact of new technologies on healthcare, earning a reputation as a leading authority on where the future of medicine is going. Combining powers of observation and real world experience, Dr. Nick has seen many predictions come true and makes the case that innovations in healthcare can be accomplished incrementally, not just by moonshot events. Tune in to hear Dr. Nick: The Incrementalist and his guests discuss what the future of healthcare looks like, how we will get there, and what it will take to improve healthcare for all.
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