By Jake McCarley – I’m of the persuasion that literature is as helpful as science. It trains our imaginations in ways data cannot, and allows us to understand what it feels like to be human in particular circumstances.
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By Hitesh Agarwal – For decades, healthcare conferences, whitepapers, and vendors have talked about the same thing: interoperability. However, the reality never changed: patient information remained locked away and hard to move. But that window is finally closing.
By Stephen Dean – Every week, I talk to health system leaders who have spent the last three years investing heavily in patient access technology. Scheduling tools. AI chatbots. Digital front doors. Nurse triage platforms. Intake apps. And nearly every one of them says some version of the same thing: “We’ve bought all this, and patients are still calling us frustrated.”
CommonWell’s work over the past year reflects its continued leadership, network investment, and commitment to member readiness for Trusted Exchange Framework and Common Agreement™ (TEFCA™) participation and support of the CMS Interoperability Framework.
Transforming health data liquidity, allowing it to flow securely and seamlessly throughout the system, and securing patient access to that data: As of today, nearly 500 million health records have been exchanged through the Trusted Exchange Framework and Common Agreement™ (TEFCA™), up from roughly 10 million in January 2025.
By Jordan Armstrong – Patient access is emerging as one of the biggest pressure points for health systems and a leading source of patient frustration. Long hold times, confusing check-ins, and opaque billing create friction at the very start of the care journey, eroding trust before treatment even begins.
By Chelsea Richwine – In 2024, more patients than ever before accessed their medical records online through web browsers and apps to manage their health – here’s why that matters.
A bipartisan group of 10 House members introduced a bill recently to stop the 2.83 percent cut in Medicare payments to physician practices this year while providing a 2 percent payment update, aiming to stabilize physician practices and protect patients’ access to care.
By Matt Bridge – Efficient patient access operations are paramount for healthcare provider organizations to thrive in today’s tumultuous financial landscape. Inefficiencies created by outdated, time-consuming, and cost-intensive patient access and financial clearance operations create delays in the patient’s journey from…