By Mark Spinner – For one out of three consumers, inflation is the top reason they fear being unable to pay for an unexpected medical expense. Yet consumers want to prioritize health and fitness spending in the year ahead, an Accenture survey found.Read More
The thought leaders in our community are good about sharing their thoughts on the issues of today. Here are the top read and shared guest posts of May that we think deserve sharing again.
By Mark Spinner – As hospitals face rising bad debt and revenue cycle workforce shortages, leading organizations are exploring new ways to ramp up patient financial engagement and efficiency. One out of four healthcare organizations report rising rates of bad debt and uncompensated care, a survey of healthcare finance leaders found.
By Mark Spinner – The move toward an omnichannel communications strategy in revenue cycle—from secure texts to online chat, patient portals and phone support—creates a customized experience that boosts patient satisfaction and financial engagement.
The thought leaders in our community are good about sharing their thoughts on the issues of today. Here are the top read and shared guest posts of July that we think deserve sharing again.
By Mark Spinner – More than half of all consumers plan to delay non-emergency but medically needed care (58 percent) or diagnostic tests (56 percent) following the COVID-19 outbreak, and the length of care delays increases among vulnerable populations, such as families with children and minorities, an AccessOne survey shows.