Cigarette Smoking and the ROI of Design Thinking

By Bennett Lauber – Analogies have been a major part of how we explain usability, user experience and/or design thinking to audiences and clients (and potential clients). Many of these analogies involve automotive technology (see e.g. Crash-test dummies and the Usability of EHRs).

2018 Predictions in Healthcare

The New Year is a time to look back and reflect on the previous year and take into account all that has changed in healthcare and technology in the last 365 days. Wondering what 2018 has in store? Take a look at some of these predictions made by a various companies, analysts and research firms.