ECG Management Consultants

Patient Experience is Key

New On Demand Healthcare Upside/Down: With guest David Klein, MD, Chief Executive Officer of MarinHealth. Dr. Klein talks more about the role that independent hospitals play in their communities and why he urges his workers employees to reflect on the lives they touch every day.


Team Is Everything

New On Demand Healthcare Upside/Down: With guest Julien L. Pham, MD, MPH, nephrologist and founder of Third Culture Capital (3CC). On this episode he separates the realities of clinical entrepreneurship from the hype and shares the secrets of a successful venture.



Variation and Waste in Healthcare

New On Demand Healthcare Upside/Down: With guest Elliott S. Fisher, MD, MPH, Professor of Health Policy and Medicine at The Dartmouth Institute. Dr. Nick and Dr. Fisher discuss how some innovative organizations are embracing alternative payment models—and succeeding.


Everyone Can Be a Winner

New On Demand Healthcare Upside/Down: With guest Bryan Carmody, MD, a pediatric nephrologist and associate professor of pediatrics at Eastern Virginia Medical School. They discuss how medical education is changing and what we can do to fund programs that better fill our communities’ needs.


Don’t Hit the “Easy” Button

New On Demand Healthcare Upside/Down: With guest Zack Robinson, the founding partner of DisclosedRx, a company that aims to improve access to prescription medication and make drug pricing more transparent.


Restoring the Spirit of Medicine

New On Demand Healthcare Upside/Down: With guest Zak Holdsworth, CEO of Hint Health. Dr. Nick and Zak talk about the affordability of direct primary care, its ability to reduce total cost of care, and what happens when you eliminate fee-for-service incentives.


Never Waste a Good Crisis

New On Demand Healthcare Upside/Down: With guest Reid Stephan, Chief Information Officer at St. Luke’s Health System who successfully navigated the rapid shift to remote work. He joins me to talk about building a new sense of team spirit and using the crisis to drive innovation.