billing

AI Was Supposed to Settle the Claim. Instead It Armed Both Sides.

By David Main DC – Of everything artificial intelligence was going to fix in healthcare, billing looked like the softest target. It is rule-bound, high-volume, repetitive. The code sets are published, the edits are published, the payer policies at least nominally so. If you had asked me three years ago where AI would land first and hardest, I would have said the revenue cycle without hesitating.

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Alleviating the Costs of Billing Confusion

By Casey Williams – How Clear, Personalized Payments can Drive Patient Engagement and Collections – Amid constant change in the healthcare industry, providers and health systems continue to face the same challenge: helping patients navigate the finances in their care journey with compassion, while keeping the services they rely on sustainable.


Beyond Billing

By David Lareau – Health systems in the U.S. are no strangers to the slow pace of new IT implementations. For example, an electronic health record (EHR) implementation can drag on for years before the official go-live date and still not be fully implemented.



Bad Billing

By David R. Burda – A short research letter recently published in the Journal of the American Medical Association supports the idea that it’s providers and payers, not patients, that have created the revenue cycle mayhem.