Your Quality Data Is a Byproduct of Your Architecture, Not Your Quality Department
By Gerardo Herrero – Most hospitals I have seen measure quality the same way: a small team pulls exports from two or three systems, matches patient identities by hand in a spreadsheet, rebuilds the denominators, and publishes a report. The work is careful. The people are good. And the report lands after the period it describes has already closed, which means it informs nothing that can still be changed.
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