We have rounded up some reports and surveys from around the industry that we thought were of interest.
Infographic: The evolving role of AI in healthcare RCM
AI is no longer a buzzword, but a practical tool already delivering measurable results. Organizations using AI in their revenue cycle are seeing fewer claim denials, faster reimbursements, and significant cost savings. According to a recent Experian Health AI survey, nearly half of providers (45%) are partially using AI in RCM processes. The top barriers for AI adoption were: data privacy or security concerns, lack of trust in accuracy, cost of implementationi. As the industry faces challenges, the focus must shift from reactive problem-solving to proactive optimization. Providers can solve many of the problems within their RCM engine by infusing AI capabilities into their technology stack.
Digital Health Most Wired Survey National Trends Report 2025
The Digital Health Most Wired National Trends Report 2025 highlights healthcare’s shift from technology adoption to measurable impact. This year’s results show that governance, integration, and accountability now define digital maturity. Based on data from hundreds of organizations worldwide, the CHIME Digital Health Most Wired (DHMW) survey remains the industry’s most trusted benchmark for digital performance.
2025 Trends Shaping the Health Economy Report
Trilliant Health, the healthcare industry’s leading analytics and market research firm, released its 2025 Trends Shaping the Health Economy Report, which analyzes six trends that will define the landscape, and subsequent challenges, for every health economy stakeholder.
Healthcare Is Losing the Fight for Medication Affordability
Data from RxUtility’s report, Healthcare Is Losing the Fight for Medication Affordability, finds that 1 in 3 adults skipped or altered prescriptions due to cost in the past year, and $30B in copay coupons go unused annually with fewer than 10% redeemed. RxUtility is filling the gap by offering the first AI-powered, comprehensive database of copay coupons, giving providers, pharmacists and patients real-time savings at the point of prescribing or pick-up.
The 80%: Low-Income Adults Die 9 Years Earlier than Those with Greatest Wealth
“The 80%,” a co-publication of NCOA and LeadingAge LTSS provides the clearest insight yet into the relationship between financial wellbeing among older adults and longevity. Coauthored by Jane Tavares, Marc Cohen, and Maryssa Pallis at LeadingEdge LTSS and Kery Glova and Reen Sethi at NCOA, the report finds that “80% of Americans age 60 and over (or approximately 35 million households) would not be able to withstand a financial shock such as divorce, a serious health setback, or having to pay for long-term services and supports [LTSS].”
2025 Patient Confidence Index
PatientPoint®, the Point of Change company that transforms the healthcare experience through the strategic delivery of behavior-changing content at critical moments of care, has unveiled its fourth annual Patient Confidence Index, offering insights into the ways consumers are feeling about the future of healthcare. Findings from this year’s report reinforce the importance of the doctor-patient relationship and explore where patients feel technology does or doesn’t have a place in healthcare conversations. The 2025 PatientPoint Patient Confidence Index is based on a national survey conducted by Talker Research of over 2,000 patients who were queried about their trust in the healthcare system and their personal predictions for how technology will impact interactions with their healthcare providers over the next 5-10 years.
Fourth Annual Compass Survey
symplr®, a provider of enterprise healthcare operations software, released findings from its fourth annual Compass Survey, which reveal that healthcare organizations remain entrenched in crisis culture. Clinicians report spending even more time on administrative work and that growing misalignment among clinical, IT, and operational leaders is fueling burnout, staffing shortages, relentless cyber threats, and financial ramifications, all intensified by the One Big Beautiful Bill Act (OBBBA).
Stuck in the Fax Lane
Documo, the leader in secure cloud fax and intelligent document processing, released the results of its survey, “Stuck in the Fax Lane.” Despite years of digital transformation, fax remains an entrenched frontline tool in healthcare, according to the findings. But it’s still failing clinicians where it matters most: speed, compliance, and confidence. Documo’s national survey exposes a dangerous gap between automation adoption and real-world outcomes.
The Definitive Guide to Data Exchange: Managing Structured & Unstructured Data
When structured and unstructured data remain divided, opportunities, and security, slip through the cracks. Discover how unifying both can unlock new value and drive secure adoption in this guide.
The State of Locum Tenens in 2025
As physician shortages deepen across the U.S., health systems are increasingly turning to locum tenens providers to maintain patient access and revenue. CHG Healthcare’s newly released 2025 State of Locum Tenens Report highlights how temporary staffing is evolving from a stopgap measure to a strategic solution.
2025 Employer Health Benefits Survey
This is the 27th annual Employer Health Benefits Survey. As in years past, the survey examines trends in employer-sponsored health coverage, including premiums, employee contributions, cost-sharing provisions, offer rates, wellness programs, and employer practices. This year they asked employers detailed questions about their provider networks, approaches to primary care, menopause support benefits, and coverage for GLP-1 agonists for weight loss, as well as which overall factors they believe have contributed to premium growth. The 2025 survey includes 1,862 interviews with non-federal public and private firms.