Gripping the Hot Blade of AI: Risk, Trust, and Governance

On this episode, hosts Tamer Baker and Steven Hajny are joined by Nate Couture, CISO of the University of Vermont Health System to explore how healthcare organizations can manage shadow AI responsibly, secure sensitive data, and build governance frameworks to unlock AI’s full potential.

Key Takeaways:

  1. Discovering and managing shadow AI starts with visibility, DLP, and cross-functional collaboration.
  2. Thoughtful AI governance is the key to balancing innovation with patient privacy and trust.
  3. AI is a powerful tool to enhance, not replace, human productivity in healthcare.

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About the Show

We Have TRUST Issues

Think Like a Fighter Pilot. Defend Like a Black Belt.

Like navigating the split-second decisions of a dogfight or the calculated moves of a Jiu-Jitsu match, securing healthcare data in a zero trust environment means questioning everything and everyone, because in cybersecurity, blind trust gets you taken down. Tune in to We Have TRUST Issues with Tamer Baker, Healthcare CTO, and Steve Hajny, Healthcare Technology Evangelist, at Zscaler. As a former fighter pilot and a Jiu-Jitsu black belt, respectively, both hosts know that anticipating an attacker’s next move is a mindset essential for zero trust security. In each episode, Tamer, Steve, and their guests from health systems across the country, discuss the latest cyber trends and deliver actionable strategies for implementing zero trust principles, assuming every user, device, and network connection could be a potential threat. The show is your training ground for defending patient data in a world where trust is earned, never assumed.

Tune In at: 8 am, 4 pm and 12 am ET

Meet the Hosts

Tamer Baker

CTO, Healthcare, Government & Education, Zscaler
LinkedIn: Tamer Baker

Tamer Baker is a cybersecurity and technology trailblazer with over 20 years of experience. As Healthcare CTO at Zscaler, he empowers healthcare organizations to modernize infrastructure, optimize costs, and enhance security through zero trust architecture. Passionate about helping providers “do more with less,” Tamer balances innovation with risk reduction to improve care delivery. He is also the primary author of Zero Trust Hospital: The CXO Vision and a dedicated advocate for digital transformation in healthcare.

Steven Z. Hajny

Healthcare Principal Sales Engineer, Zscaler
LinkedIn: Steven Hajny

Steven Z. Hajny is a healthcare cybersecurity expert, speaker, podcast guest, and author of Zero Trust Hospital: An Architect’s Approach to Achieving Zero Trust in a Clinical Setting. As the Healthcare Technology Evangelist at Zscaler, he is passionate about helping hospitals embrace innovation securely. With almost a decade dedicated to healthcare cybersecurity, Steve is known for his ability to simplify complex security challenges into actionable solutions—often with a dose of dad humor. He has successfully guided healthcare organizations of all sizes through digital transformations, fostering a balance between innovation and security.