Healthcare Revenue Cycle and Finance

Improving Collections and Boosting Patient Satisfaction through Patient Estimation

By Ric Sinclair – At the MGMA Annual Conference in October, Cindy Welch joined me in a presentation to talk about how she overcame challenges that virtually every practice faces today—including higher co-payments, HDHPs, uninsured patients, inaccurate insurance information, staff’s reluctance to ask patients for money, and patients’ reluctance to pay.