Articles by Industry Expert


Alleviating the Costs of Billing Confusion

By Casey Williams – How Clear, Personalized Payments can Drive Patient Engagement and Collections – Amid constant change in the healthcare industry, providers and health systems continue to face the same challenge: helping patients navigate the finances in their care journey with compassion, while keeping the services they rely on sustainable.


Top 2025 Read Posts

With more than 19,820 reads, here are the top 10 most read and shared posts of 2025. Thank you to all these authors that have shared their thoughts with us and our readers.



Targeting 4 More Years and Scaling Value-Based Care Models in 2026

Our annual predictions for 2026 concludes with Value-Based Care. Throughout the past few weeks we have been asking the industry experts what they think we will see in 2026. Check out all our predictions including AI in healthcare, interoperability, Life Sciences, Patient Experience, and the business of healthcare.