Articles by Industry Expert

Optimizing Patient Access Services

By Matt Bridge – Efficient patient access operations are paramount for healthcare provider organizations to thrive in today’s tumultuous financial landscape. Inefficiencies created by outdated, time-consuming, and cost-intensive patient access and financial clearance operations create delays in the patient’s journey from…

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Seven Insider Insights Heard at AHIMA24: New Energy for Coding, Data, and Exchange

By Beth Friedman – AHIMA was founded in 1928 to improve the collection and organization of health information for medical professionals to improve public health. Fast forward nearly 100 years and the association’s new president, Dr. Kevin Klauer, modernized this vision to reiterate health information professionals’ essential roles: collect, analyze, share, and protect patient information.



Ignore OCR at Your Own Risk

By Matt Fisher – The Office for Civil Rights announced the latest in its ongoing series of settlements or penalties stemming from individual right of access issues under HIPAA on October 17, 2024, which also happens to be the fiftieth such settlement.





Why Accurate Provider Data Can No Longer Be Overlooked in Value-Based Care

By Eric Demers – With more than half of patients using a health plan’s provider directory to select a physician, incorrect physician information has quietly become one of the biggest barriers to treatment. Value-based care is supposed to optimize patient outcomes, but that’s tough to do when patients can’t find the appropriate healthcare services.