Articles by Industry Expert

Shadow IT: Healthcare’s $10 Billion Compliance Blind Spot

By Frank Zamani – A physician needed to share large imaging files with a specialist. The hospital’s file transfer system was too slow, so she used Dropbox instead. Three months later, a compliance audit revealed PHI for 2,400 patients had been stored on an unauthorized platform, no encryption, no access controls, no business associate agreement. The potential HIPAA penalties: up to $1.7 million.


Kill the Clipboard: What It Will Take to Bring Usable Data to Patient Care

By Philip Wickline – For all of the technological advancements that have unfolded in healthcare over the past several years, one relic of the past still seems to sum up today’s patient experience. The clipboard. It’s a potent symbol of just how much responsibility and redundancy healthcare providers continue to thrust onto patients when it comes to gathering and sharing data.



Preparing for the HIPAA Security Rule Update

By Russell Teague – Why Stronger Mandates Are Necessary and Why Action Cannot Wait – Healthcare organizations are being urged to prepare for an update to the HIPAA Security Rule expected in the early part of this year. The proposed changes would require mandatory twice-annual vulnerability scanning, annual penetration testing, and…





Alleviating the Costs of Billing Confusion

By Casey Williams – How Clear, Personalized Payments can Drive Patient Engagement and Collections – Amid constant change in the healthcare industry, providers and health systems continue to face the same challenge: helping patients navigate the finances in their care journey with compassion, while keeping the services they rely on sustainable.