Articles by Industry Expert


Empower. Evolve. Impact.: Reflections from AHIMA 2025

By Kathryn Ayers Wickenhauser – The theme of “Empower. Evolve. Impact.” could not have been more fitting, as the conversations throughout the conference centered on the evolving influence of Health Information professionals in shaping interoperability, privacy, and data integrity.



How Hospitals Can Prepare for AI-Generated Phishing

By Zac Amos – Hospitals run on email, shared portals and ticket queues. Attackers now use generative artificial intelligence to send convincing messages that mimic colleagues, patients, payers or IT to push rushed logins. Language errors used to give such scams away, but AI reduces those tells and scales personalization across thousands of targets.



Five Ways to Tackle Third-Party Cybersecurity Risk

By Heather Randall PhD – In the digital healthcare space, every third-party vendor you work with introduces some form of risk. Providers depend on billing partners, claims processors, payment platforms, and countless others to keep operations running. That interconnectedness drives efficiency, but it also creates exposure.


Civitas 2025: Takeaways and Reflections

This year the Civitas Annual Conference took place in September in Anaheim, California, with 211 San Diego/CIE as the premier partner, and InterSystems as the Platinum Sponsor. We rounded up some reflections on the event.


The New Regulatory Whack-a-Mole: AI Compliance

By Leigh Burchell – Artificial intelligence presents the potential to rapidly reshape healthcare, offering opportunities to assist clinicians, empower patients, streamline operations and reduce system costs. Yet, as this transformative potential expands, so does interest in—and in some cases, concern about—the use of AI among lawmakers and regulators.