Articles by Industry Expert

Clinical Calculators in Healthcare and EHRs

By Victoria Mendonca MS MBA & Shane Bell – If you’ve spent any time around clinicians, you’ve probably heard names like CHA₂DS₂-VASc or HAS-BLED thrown around. These are not secret codes but examples of clinical calculators—tools that help healthcare professionals evaluate risks, guide diagnostic decisions, and determine appropriate treatments.

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Achieving Widespread Use of Direct Secure Messaging by US Hospitals

By Jordan Everson & Brett Andriesen – The Direct Project created Direct Secure Messaging, a simple, secure, scalable, and standards-based method to send health information between partners and to provide a straightforward pathway to acquire unique provider and organizational addresses to engage in exchange that resembles secure email.


Breaking New Ground in Alzheimer’s Care

By Dr. Jin Hyung Lee – What if the signs of cognitive decline could be caught while the brain is still healthy, opening the door to early interventions that could prevent years of devastating symptoms? This possibility is no longer a distant dream — it’s becoming a reality with the power of artificial intelligence and EEG technology.


Surprise Medical Bills Were Supposed To Be a Thing of the Past. Surprise — They’re Not.

By Elisabeth Rosenthal – The No Surprises Act, which took effect in 2022, was rightly heralded as a landmark piece of legislation, which “protects people covered under group and individual health plans from receiving surprise medical bills,” according to the Centers for Medicare & Medicaid Services. And yet bills that take patients like Chen by surprise just keep coming.



CMS Penalties for Directory Errors Loom for Payors

By David Van Houtte – With a recent increase in rules and regulations from CMS, health plans are feeling the pressure of more scrutiny, and the fear of penalties looms. For example, the No Surprises Act, passed in 2022, has already resulted in healthcare facilities, payors, and providers paying more than $11 million in penalties.



Talent Tuesday: Designing a Workplace Where Chronic Conditions Don’t Mean Career Setbacks

By Greta Barnes – Imagine Jane, a mid‑level project manager, powering through another flare‑up of her rheumatoid arthritis. Her joints ache, fatigue drapes over her like a heavy blanket, and she knows she needs to take a day or two away from her desk. When she checks her company’s PTO policy, however, she’s met with rigid accrual tiers and a “use it or lose it” deadline.