By April Miller – Healthcare providers hear patients on the phone every day, but much of the insights from these conversations disappear when the call ends. It is challenging to capture every sentiment when relying solely on notes from front desk staff, while clinicians see only a fraction of what patients share when they are anxious or confused.
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The thought leaders in our community are good about sharing their thoughts on the issues of today. Here are the top read and shared guest posts of November that we think deserve sharing again.
By Zac Amos – As the healthcare industry becomes increasingly reliant on digital databases and communication, the threat of cybersecurity attacks grows. Patient portals are a particularly popular target for attackers because of the sensitive information they contain. To protect patient information, providers must know how to prevent credential stuffing attacks.
By April Miller – Artificial intelligence transforms how modern health care operates, bringing a new level of precision and confidence to the surgical environment. Analyzing real-time data, assisting with imaging and guiding robotic systems help surgeons perform with greater accuracy and consistency.
By Zac Amos – Hospitals run on email, shared portals and ticket queues. Attackers now use generative artificial intelligence to send convincing messages that mimic colleagues, patients, payers or IT to push rushed logins. Language errors used to give such scams away, but AI reduces those tells and scales personalization across thousands of targets.
By Devin Partida – Patient messaging is an essential component of coordinating care. Doctors want fast channels to answer questions and share instructions, while patients want the same simplicity and convenience they experience with the apps they use every day.
The thought leaders in our community are good about sharing their thoughts on the issues of today. Here are the top read and shared guest posts of September that we think deserve sharing again.
By Devin Partida – One of the most crucial responsibilities in healthcare is protecting patient information. Federal and state regulations determine what healthcare professionals can share, but loved ones want to be involved and informed of what’s happening.
By Zac Amos – Healthcare providers are more connected to global supply chains than ever before. They rely on them for advanced medical devices, critical pharmaceuticals and digital health tools that power modern care.